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Our carpet looks wonderful and smells even better. Horizon sends out people that are knowledgeable, fast and they get the job done with time to spare. So happy we called them.
Bob came to my home to assess the job. I had all my upholstery, my carpets and throw rugs and tile/grout all cleaned. I had used another "famous" company years ago and they ruined everything they touched so I was not expecting such an excellent and professional job from Scott. His cleaning my sofas in addition to them being cleaned, got rid of the damage the other company did. Also my dog decided to get sick in 4 places in my second bedroom and Scott made it look brand new. I sm beyond happy with everything about this company and I would recommend it to everyone. Thank you allx
Very professional and helpful I would highly recommend.
I was referred to Horizon by a friend. I have used them in different houses for carpet cleaning, and I have never had a bad experience. From the moment I called to make my appointment, to the moment the technician was leaving my home. I was given excellent customer service. Horizon excels in all areas of customer service. Our technician Scott was amazing all around!! I would highly recommend Horizon for your floor care needs.
Your professionalism has been much appreciated - in addition to the results of your cleaning and reasonable fees!
Thank you for your review, Sandy! We appreciate that you took the time to write it! Bob Mistretta
Carpets look great. Drying time was not as explained. Scott estimated 4 to 5 hours and some areas were not completely dry 24 hours later, delaying the return of items to the floor.
Lyn, I value your review! Glad that you were happy with our service. The drying time estimate given should have been about 6 hours. However, drying time can vary drastically shorter or longer depending on many factors. Soil level of carpets, airflow, walking on carpets, density of carpets, as well as temperature & humidity are some examples. Next time, it may dry in 4 hours? Bob Mistretta
I gave Scott a 5****. He did an excellent job..very customer oriented. Would definitely recommend Horizon
I wouldn't use any other carpet cleaner. Fast, friendly, and they do an excellent job. They never disappoint!
Susan, It's awesome reviews like yours that continue to motivate all of us here at Horizon. Thank you so much! Bob Mistretta
Staff was friendly when I scheduled my appointment. They were able to schedule an appointment when I needed it. The technician called to let me know he was on his way and showed up right on time. He was professional and very courteous. The carpets dried within the time he told me they would. Will definitely use them again.
It's a team effort Carol. Thanks for your review. We look forward to serving you again! Bob Mistretta
Prompt, courteous, professional service, all at a great price. Have used Horizon for our carpet cleaning needs, off and on for 8+ years. Always come back to Horizon. Our carpets look and smell fresh, and dried quickly!
We are always happy to serve you! Thanks for the review - Bob M.