Frequently Asked Questions

We provide services throughout the Greater Phoenix area, including Scottsdale, Cave Creek, Paradise Valley, Peoria, Glendale, Goodyear, Avondale, Sun City, Sun City West, Anthem and surrounding communities.

Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair has been a family-owned business for over 30 years, dedicated to providing top-quality cleaning services in our Greater Phoenix Area. 

Yes, we use safe and eco-friendly cleaning solutions that are non-toxic and safe for your family and pets. We also provide non odor products for our more odor-sensitive customers, by request!

We utilize a truck-mounted steam cleaning method, which involves applying a heated and pressurized solution to loosen dirt, followed by a neutralizing rinse to remove any residue. This process effectively deep cleans & sanitizes your carpets. 

Yes, we offer a 10% discount for seniors (65 & over) and military personnel. Additionally, scheduling both carpet and tile/grout cleaning services together can save you 10%.

It’s recommended to have your carpets professionally cleaned at least once a year to maintain their appearance and extend its lifespan.  If you have small children, teens & or pets, you should consider every 3 to 6 months!

While we can work around larger furniture, we recommend moving smaller items and clutter to allow for a more thorough cleaning. 

Our services include carpet stretching to eliminate bumps and waves, repairing burns, holes, tears, and permanent stains, including bleach stains, as well as seam repairs and padding replacement.

Yes, we offer professional carpet repair services to fix bumps and stretching issues, enhancing both the safety and appearance of your carpets. In most cases all of the furniture should be out of the room for proper stretching of your carpet. 

We use non-acidic high PH cleaners and specially designed brushes to scrub your tile and grout, followed by a high-pressure, steaming hot water rinse and high-powered extraction to remove all traces of soil. 

Yes, we provide grout recoloring services to restore or completely change the color of your grout and apply sealants to protect against future staining. We guarantee that your grout will be perfectly uniform throughout your home!

We clean a variety of upholstery materials, including microfiber, polyester & cotton. Our low-moisture cleaning methods ensure a deep clean with minimal drying time. 

It’s advisable to have your upholstery professionally cleaned annually to maintain its appearance and longevity. 

Yes, we provide comprehensive commercial cleaning services, including carpet cleaning, tile and grout cleaning, and upholstery cleaning, tailored to meet the needs of businesses. Hotels, restaurants, offices, independent living & more!

Absolutely. We have experience with various commercial carpet types and use appropriate methods to ensure effective and safe cleaning. 

You can schedule a service by calling us at (602) 404-8064 or 623-561-6277 or by filling out the contact form on our website.